Product Information
We take pride and time in sourcing Room 356 products ensuring that they are made with care and attention.
Our product photography and descriptions portray our items accurately, some items may vary. Unfortunately some devices can alter the colour and overall look of the product that we cannot take responsibility for.
We aim to give approximate measurements of each product but these may differ slightly.
If an item is out of stock it will be highlighted on the product description page.

PLACING AN ORDER WITH ROOM 356

Before you place an order with us please make sure you read through the descriptions carefully including all our Terms and Conditions. By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you have any queries regarding any of our terms please feel free to contact us via email contact@room356.co.uk or phone.

Once you have placed an order we will send you a confirmation email that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you (the customer) and Room 356 for the sale of our products will only exist once an order has been accepted, processed and dispatched to you.
Please be aware that all our products incur a delivery charge unless specified. All delivery dates are estimates and may be subject to change.

Please note we cannot fulfil an order if you (the customer) do not provide the correct details upon checkout or are unable to process payment. This also applies if there is an error with the product price or description or if an item is out of stock. You must specify the correct delivery address and stipulate the company name or unit/flat number if your share a building with others.

We will take all precautions and security measures to keep the details of your order and payment protected but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party obtains unauthorised access to any data you provide when accessing or ordering from Room 356 Website.

PAYMENT AND PRICING

Payment can be made by Visa, Visa Debit, MasterCard, Maestro, Visa, MasterCard, American Express or Paypal. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. Your credit/debit card or paypal account will be authorised and charged once your order is placed and processed, this occurs before your items are dispatched to you. This does not affect your statutory rights
All prices are exclusive of VAT and are in pounds sterling. We may change prices at any time.

CANCELLING YOUR ORDER WITH ROOM 356

You have the right to cancel your order by emailing contact@room356.co.uk within seven days of receipt. You will then need to follow our Returns Policy if the product has already been dispatched.

ROOM 356 SALES, PROMOTIONS AND GIFT VOUCHERS

Sale items are not included in any promotional offers or codes.
You can return sales items within 7 days of purchase and must follow the returns policy for this.
Unfortunately we cannot offer free delivery promotions to those located outside mainland U.K. This is due to us being a small business but we aim to work towards this in the future.
Only one promotional offer can be used at one time.
Gift vouchers are valid one year from issue date and are not included in promotional or discounted offers at time of purchase.

COPY RIGHT AT ROOM 356

Product names, photography, logo/branding designs including all website content and pages are copyright of 356 Online Ltd or its respective owners. No unauthorised use of any Room 356 website content is permitted unless authorised by the directors of 356 Online Ltd.

ROOM 356 POLICIES

Room 356 takes your privacy seriously and treats all the personal information we receive about you in accordance with the Data Protection Act 1998 and any other applicable information which relates to the personal information you supply us with on the site.
We collect information about you including your name, address, telephone number, email address, credit/debit card details in order to process your order and give you the best possible service. The site uses a security system that protects your details from unauthorised use.
We do not disclose any information about you to any third parties without your consent or unless required to do so by law.
Room 356 may provide links to other websites which may not be governed by the same privacy policy.
Along with the information you provide us with information may also be collected from time to time through cookies. Cookies are small pieces of information stored by your browser on the hard drive of your computer. They allow us to recognise repeat users, track patterns of behaviour and compile data to improve the site for you.