Delivery information

UK Standard Delivery - 3-5 working days (Includes Isle of Man) is FREE for orders over £60.00 (mainland UK only) and £3.90 for any order under £60.00.

UK Standard Delivery On Furniture and Bespoke Lighting - Please Note that due to the handmade nature of these items delivery can take up to 3 weeks . If the item has already been made you will receive it within 3-5 working days as per above. FREE for orders over £60.00 (mainland UK only) and £3.90 for any order under £60.00.

Express delivery - 1-2 working days - If you would like Express delivery please email us contact@room356.co.uk.

Express next day £10.00 (on selected items Monday – Friday only)
Order before 1pm and receive the next day. Please note this is an additional cost on orders £60.00 and over for mainland U.K. For Northern Ireland, Scottish Highlands and Islands, Scilly Isles, Isle of Man and Channels Islands, Express delivery is a 2-day service. 

International tracked shipping – please allow 10-14 days INTERNATIONAL DELIVERY IS CURRENTLY UNAVAILABLE
We offer international shipping and can calculate the delivery price at checkout. Prices differ depending on the size and weight of your parcel and vary greatly from country to country. We aim for the best price and most efficient service possible. Please note that some international orders incur extra costs at customs that you will be liable to pay. We advise that you check with your local customs office for further details.
If you are resident of Norway and request your delivery to be sent here you will need to provide us with a VAT number if the delivery address is a business address or the customer’s ID number if the delivery address is a residential address. We require this information in order to send your parcel. Please note a standard International delivery cost is given at checkout but we may need to add additional shipping costs after your order has been made.

IMPORTANT DELIVERY INFORMATION
Room 356 orders are sent Monday to Saturday except for bank holidays and public holidays. Delivery prices vary depending on the size, weight and delivery address of your order.
Once your order has been dispatched we will send you a confirmation of dispatch email including courier and tracking details. The couriers will leave a calling card with their contact details if no-one is home to sign for the delivery. If you do not respond to the calling card the goods will be returned to our warehouse and a fee charged for redelivery.
Our couriers deliver items to your front door at ground level. It is at their discretion, taking into account health and safety concerns, how much further assistance they provide in moving the items into your property.
Before ordering please take note of the product dimensions to ensure they will fit through any tight spaces including staircases and doors and are suitable in size for the space they are intended.
Bespoke and personalised items- Made to order items will require an extended delivery service of up to 14 days for mainland U.K (longer for international and outside mainland U.K). This information will be highlighted on each product description.

COLLECTION
We offer a collection service from our store in Bolton, Greater Manchester. If you would like this service please choose the collection option at the checkout. We will then notify you via email when the item is ready for collection, we aim for the same or next day unless the item is made to order. Please note we can only hold your item for up to 14 days due to limited space.